There are no words that I could use that would convey how wonderful and stress-free service that I have received from the staff and the crew of Charter One Yachts.
I contracted them for my parent’s memorial at sea and from arranging the event to coordinating all of the details and activities prior to the cruise were exceptional. They took care of every little detail and made sure I fully understood what was available and when the decisions needed to be made. The crew went above and beyond what we all were expecting. They made sure that everyone was taken care of and had plenty to eat and drink. The captain and Sean were keeping me informed every step of the way and made sure that we had a smooth ride. Once we arrived at our destination, it was a little choppy but the captain took care of that by moving a little further until we had calm seas. We had our service and the captain and Sean provided me with the coordinates so that we will know where we sent our parents to their eternal cruise.
There was not one thing that went wrong which made me very very happy and a memory that we all will never forget.
I will definitely HIGHLY RECOMMEND Charter One for any event.
Hello Lauren , Jamie & Andrea
I mention the three of you because you made our 10th Anniversary aboard the Floridian Princess so Spectacular I don’t know where to begin but let me first start with your staff Lauren you have the most amazing team, I have never had such a wonderful experience at a venue with a staff than I did with yours starting with Jamie she has been so patient and helpful through the entire process she was such a blessing and Andrea was amazing from the beginning I could not thank her enough for her kindness that evening as well as the rest of the crew everyone was so pleasant and warm and made available every thing I needed that evening they really went above and beyond to make sure we were happy and the food was unbelievable hats off to the chef for a wonderful meal it received rave reviews the ship was beautiful and we had an amazing time so on behalf of my Pastors and members of Impact church I just wanted to say thank you for making our 10th Anniversary such a success keep doing what you do and I will definitely be recommending you to everyone!!!!
“Serving God And Using The Gift He Has Given Me”
Dear Matt and Lauren,
As the director of an organization of statewide leaders whose opportunities to do neat things are limitless, nothing makes me happier than when we do something for them that they find SO special and enjoy so completely! That was absolutely the case with our cruise on The Summer Wind. It was a beautiful cruise that allowed them to see Fort Lauderdale from its best vantage point. Your yacht was beautifully appointed and comfortable and your staff was professional, courteous and made everyone feel welcome. It couldn’t have been better!
I predict that whenever our members return to Ft. Lauderdale for pleasure or with their companies, they’ll be calling you!
With warm regards and grateful appreciation,
I enjoyed working with you as well and agree, it’s too bad our numbers didn’t pan out since we had such a long waitlist but the rain the day before and the Oklahoma tornado really took its toll. No matter, the 240 some people that were onboard loved it! The scenery was great, the crew was accommodating, the food was good, the liquor was flowing and the band kicked butt. They will be talking about this one for years to come. The people that were there partied and had a great time. I enjoyed watching the group have so much fun.
At the USMA Board Meeting wrap-up on Wednesday morning they all agreed they wanted to do another cruise next year. Unfortunately, they will be in Nashville, TN so it’s just not possible. 😉
Anyway, if you ever need a recommendation let me know. The Floridian Princess definitely met and exceeded my expectations.
“Our experience on our charter was “over the top”! It was so exciting to see “The Summer Wind” pull up to our very own dock & get to board from our backyard. Everyone was blown away with the yacht & especially the attentive & personable staff. It was four hours of ” life styles of the rich & famous”. Captain Juan was especially professional & we all felt very safe in his adept hands. The first mates Raul & Marino were also great. Andrea was a perfect hostess meeting our every need & spoiling us passing the delicious appetizers. Robert kept our glasses full & was very pleasant. Marta out did herself with a delectable feast that was served promptly & fresh out of the oven. The chocolate covered strawberries were a huge hit & I think we all gained 5 pounds!!! The children enjoyed the cruising & thought the weeny bites & macaroni were awesome. An unforgettable 85th birthday party celebration for sure. Lauren, thanks for helping with all the arrangements, the menu, & making our “champagne wishes & caviar dreams” come true.”
Thanks again; you will be hearing from us soon to book another enchanting evening.
“Thank you for the wonderful food, ambiance, service and overall friendliness and great attitude from your team as we hosted our Board of Advisors last week. Many of our guests are often on yachts, but all agreed this evening was beyond expectations. (The weather was terrific as well!)
The food was outstanding…certainly not what is sometimes expected on Intracoastal cruises. Rave reviews!
I plan to consider your team for another event and will certainly recommend you to others. We enjoyed ourselves and are very happy we selected The Summer Wind.”
“Dear Matt and Lauren – Everyone totally enjoyed themselves on Thursday night. I heard nothing but raving compliments on the food, the yacht, and the crew. Thanks to both of you for all your help and patience in putting together a wonderful evening dinner cruise for the KMPG Federal Tax and IES practices.”
“Hi Lauren – Book New Years Eve. This was the most fabulous party I ever had. I’m so happy Greg made me this party, but I am even more thrilled he chose you. You were terrific. Matt was great. Your staff was amazing. You have no idea what an impression you made on my friends. You can see all the effort you put in to make it a success. Thank you. Thank you. Thank you. We have a New Years Eve party to plan, don’t throw anything away. It will be just like last night – PERFECT!”
“Lauren – Hope all is well as I know you are gearing up for your wedding. I want to thank you and your crew. Everything about the wedding was above and beyond. You did a fantastic job. I know that I was impressed with your company when I chartered The Grand Floridian for Super Bowl, but what you did for our wedding was truly amazing. I cannot express how much Leigh-Anna, myself and all our guests enjoyed ourselves.”
Thanks for everything.
“Matt – I wanted to take this opportunity to thank you for a great night on our cruise. Your helpfulness during the entire evening was greatly appreciated. It was comforting for me to know that I could enjoy the evening because all the details were being taken care of by you and your excellent staff. Things could not have gone any better and we are continuing to hear from our guests about what a wonderful time they had. It was wonderful to meet you and thanks again for everything.”
Aimee; PGI-Chicoppee Products
“Lauren – I just wanted to thank you for creating one of the most memorable nights in NAA history. You were incredibly gracious and your team was so customer service focused. I can’t thank you enough.
I cannot believe people hung around like they did on the yacht. This is an absolute first. Usually this crowd is running for the door the minute the opportunity presents itself. So I apologize, and at the same time, hope this was taken in the form of flattery. Thanks again Lauren, if you ever make your way to Dallas, please let me know.”
Peg; Foley Communications
“Thank you so much for making our leadership look so good in the eyes of our sales team. Everyone loved the dinner cruise aboard The Grand Floridian. We were all wowed by the yacht and the service. The food was outstanding and the staff was very friendly, courteous, and professional. It does not get any better than that! You even took care of the weather and we had a gorgeous night. Our entire team thanks you. Nothing could have been done differently to make it any better!”
Marilyn, Center for Diagnostic Imaging
“Hi there Matt and Lauren – Just wanted to say THANK YOU! The charter aboard The Grand Floridian was a HUGE HIT with my CEO and all the guests aboard. The crew was sensational, very friendly, and professional. The food was EXCELLENT. My CEO lives in Coral Gables and I am quite certain he will send some business your way in the future. Again, thanks so much!!!”
Kim, Free Balance
“Dear Lauren and the Charter One Family – We wanted to thank you for a truly wonderful and memorable night aboard the “Summer Wind”. Our guests were extremely pleased and raved about their experience. We appreciate all your hard work and attention to detail. The food was great, the crew was excellent, and our organization and guests had an all around great time! Thank you”
Laura C., Book of Hope
“Dear Matt – In order for an event or series of events to be successful, a great deal of planning and preparation must take place. No one knows this better than our staff at Experient. Our experience in Ft. Lauderdale exceeded our expectations at all levels of the meeting planning process.
Your organization’s participation in the Experient E4 event and so many of our functions from the wonderful Client Advisory Board dinner cruise to the Millionaire Homes tour and providing the Grand Floridian as an additional [and air conditioned] location for the Sunday evening After Glow reception was a great contribution to the overall success. The yacht cruise dinner for the Advisory Board was a fantastic event that created just the environment we wanted and needed for the Board’s inaugural meeting and the first event. The Grand Floridian is absolutely amazing with its beautiful renovation and the flexibility of the space-what a yacht!”
Karen Watson; Director, Strategic Events
“Matt and Lauren – I just wanted to thank you for a wonderful ceremony. The wedding went great and we had no complaints whatsoever. I heard many compliments about the staff aboard and of course, Juan is great, the vows he had written were perfect as well. The food was excellent and your boat is beautiful! It will be a night that we will remember for the rest of our lives with the boat being the perfect touch.”
Again thank you,
George L., Jordan Dynamics Inc.
“Dear Lauren – Good morning, and best wishes for a great day. THANK YOU for a great job, great charter, great crew, great food! Oh yes, and thank you also for arranging that spectacular sunset with the rising full moon simultaneously. That, combined with the nice tropical breeze, could not have been better. I would say, based on the 3 rounds of hugs and kisses from the client, that the night must have been perfect. You can bet that should the opportunity for another charter cruise arise in the near future, we will most certainly call you! Have a great one and keep on keeping on! Please extend my thanks to the crew and the chef.”
Teresa Harrington, CMP President
“Matt – I just wanted to thank you for a great event on The Grand Floridian last night. The evening was wonderful, especially the food and service. The guests were raving about how beautiful the boat was.”
Katie L, HBS Financial Services
“Dear Matt and Lauren – On behalf of Major League Soccer, I want to personally thank you for your contributions to the 2007 Adidas MLS Player Combine. The event was a clear success and your assistance in achieving our goals is greatly appreciated. It was a pleasure to be back in South Florida and your efforts made us feel like first class guests. Our delegation is still talking about the fantastic Saturday evening cruise on the Intracoastal.”
Ivan G., Major League Soccer
“Dear Matt – I wanted to thank you for everything on Saturday. The response has been overwhelming. Everyone thoroughly enjoyed themselves during our holiday party. You and your staff did an incredible job to ensure every promise was met and not one detail was overlooked. We are so grateful. I am especially thankful to you for checking in with me throughout the night to make sure everything was perfect. You’re the best!”
Kati, Marketing Coordinator, 1st United Bank
“Hi Lauren – Thank you so much for the event yesterday. You and Matt have been great to work with through the whole process. The staff on the yacht yesterday was outstanding. You have a great combination—wonderful facility and outstanding service. I look forward to working with you all again in the future.”
Becky W., Sheraton
“Lauren – We all enjoyed our evening cruise. Everything was great, the crew was outstanding and very friendly.”
Colleen L. Henderson, RLC Architects